Contacts

General questions

0 800 400 504 - across Ukraine

0 800 500 500 - across Ukraine

(044) 490 8888 - in Kyiv

(068) 490 08 88 - from Kyivstar

521 - Vodafone mobile

[email protected]

[email protected]
- for clients' appeals

Feedback form

Estimate our work, make an appointment with the bank's management or report about fraud, corruption and other violations

Go to the form Check the status of the question

Residents of the Crimea

Ways to resolve issues related to the closure of the bank in the Crimea

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Central office

4a, Henerala Almazova Str., Kyiv, Ukraine, 01011

Calls from abroad

+38 044 230 99 98 (acc. to tarrifs of provider)

or [email protected] (free in Skype)

The issue for credit debt

0 800 509 900 - across Ukraine

(044) 496 1146 - in Kyiv

Counterfeit and money laundering

0 800 509 990 - across Ukraine

(044) 230 9959 - in Kyiv

[email protected]

Raiffeisen Online

0 800 500 133 - across Ukraine

0 800 400 533 - across Ukraine

Raiffeisen Business Online

0 800 505 770 - across Ukraine

0 800 400 470 - across Ukraine

(044) 495 41 40 - in Kyiv and from abroad

clientbank[email protected]

Mon-Fri from 8:00 to 22:00

Sat-Sun from 8:00 to 20:00

General questions for business customers

0 800 400 445 - across Ukraine

0 800 505 045 - across Ukraine

(044) 590 24 98 - in Kyiv and from abroad

Mon-Fri from 8:00 to 22:00

Sat-Sun from 8:00 to 20:00

Monetary settlement for business customers

0 800 400 425 - across Ukraine

044 299 10 99 - from abroad

0 800 500 025 - across Ukraine

Mon-Fri from 9:00 to 18:00

Acquiring

0 800 500 738 - across Ukraine

(044) 495 9191 - in Kyiv and from abroad

around the clock

Realization mortage property

0 800 300 800 - across Ukraine

[email protected]
- buy object

[email protected]
- buy assets

Mon-Fri from 8:00 to 19:00

Your virtual assistant in Raif

The answers to the most popular questions will help you find Rea. Your virtual assistant in Raif: http://www.viber.com/raifhelp_bot

Informing people

Refer to the organizational units or use the feedback form's context, to address your question.

The key channel for receiving applications in Raiffeisen Bank JSC is the Feedback form placed at: https://www.raiffeisen.ua/kontakty/kontaktna-forma. Please pay attention that considering the information security rules, Raiffeisen Bank JSC cannot guarantee that all the applications sent to the Bank via other channels, in particular, to emails, will be received and processed. The notification of the application registration sent to the email specified by the applicant confirms that the Bank received the application to its e-mailbox.

E-mail to inform people about the connection with the bank

[email protected]

Inbox JSC "Raiffeisen Bank" that is used solely to informing individuals regarding the acquisition of the status of the stand'asanas with the Bank under article 52 of the Law of Ukraine "On banks and banking activities", No. 2121-III of 07.12.2000, and on the legislative requirements for contracts between the Bank and Wops'related persons.

Letters to this mailbox are informative in nature and do not require a response.

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