Contacts

General questions

0 800 500 500 - across Ukraine

(044) 490 8888 - in Kiev

(068) 490 08 88 - from Kyivstar

521 - Vodafone mobile

info@raiffeisen.ua

Feedback form

Leave feedback, ask questions, evaluate our work or make an appointment with the bank's management

Go to the form

Residents of the Crimea

Ways to resolve issues related to the closure of the bank in the Crimea

Learn more

Central office

01011, Kiev, 9 Leskova

The issue for credit debt

0 800 509 900 - across Ukraine

(044) 496 1146 - in Kiev

Counterfeit and money laundering

0 800 509 990 - across Ukraine

(044) 230 9959 - in Kiev

fraud.incidentbox@aval.ua

Raiffeisen Online

0 800 500 133 - across Ukraine

Raiffeisen Business Online

0 800 505 770

clientbank.support@aval.ua

Mon-Fri from 8:00 to 22:00

Sat-Sun from 8:00 to 20:00

General questions for business customers

0 800 505 045 - across Ukraine

(044) 590 24 98 - in Kiev

Mon-Fri from 8:00 to 22:00

Sat-Sun from 8:00 to 20:00

Monetary settlement for business customers

0 800 500 025 - across Ukraine

Mon-Fri from 9:00 to 18:00

Acquiring

0 800 500 738 - across Ukraine

(044) 495 9191 - in Kiev

around the clock

Realization mortage property

0 800 300 800 - across Ukraine

assets.collection@aval.ua
- buy object

wo.sale@aval.ua
- buy assets

Mon-Fri from 8:00 to 19:00

Informing people

Refer to the organizational units or use the feedback form's context, to address your question.

The key channel for receiving applications in Raiffeisen Bank Aval JSC is the Feedback form placed at: https://www.aval.ua/kontakty/kontaktna-forma. Please pay attention that considering the information security rules, Raiffeisen Bank Aval JSC cannot guarantee that all the applications sent to the Bank via other channels, in particular, to emails, will be received and processed. The notification of the application registration sent to the email specified by the applicant confirms that the Bank received the application to its e-mailbox.

E-mail to inform people about the connection with the bank

related.person@aval.ua

Inbox JSC "Raiffeisen Bank Aval" that is used solely to informing individuals regarding the acquisition of the status of the stand'asanas with the Bank under article 52 of the Law of Ukraine "On banks and banking activities", No. 2121-III of 07.12.2000, and on the legislative requirements for contracts between the Bank and Wops'related persons.

Letters to this mailbox are informative in nature and do not require a response.