Bank Contact Center Operator
- Assisting bank clients with financial inquiries and services
- Remote work format
- Guaranteed career and financial growth
- Social protection: medical insurance, paid vacations and sick leave, sports
Join a team of professionals
Home → Careers
Our experience at Raiffeisen is made up of both significant and small events, emotions, and impressions, each of which is important. Every detail can inspire or disappoint, strengthen or destroy trust.
We understand that there are things that matter greatly to you: your understanding of a greater purpose and your role, your growth, your desire to be part of change, your relationships with the team, your well-being, your reward. What is important to you is important to us.
At Raiffeisen, over 5,500 employees work side by side every day so that 2.65 million of our clients can receive quality service, use the bank's products and services, and grow their businesses because we are #Together_with_Ukraine.
Our main value is people, and we provide them with support and recognition, educate them, and involve them in change. Join the Raiffeisen team because YOU matter to us!
Salary:
We guarantee a stable salary and bonuses for your personal contribution. You can also earn rewards for participating in the referral program and bringing new colleagues to Raiffeisen.
Flexible Working Conditions:
We offer comfortable conditions for productive work in the office and the possibility to work in a hybrid format. We believe that regular in-person team meetings foster idea exchange and help us achieve our main goal—building a leading digital bank, an important part of a new prosperous Ukraine.
Modern Equipment:
We provide all the technology and equipment necessary for your work.
Corporate Training Programs
At Raiffeisen, we offer corporate training programs in Customer Experience, Agile, and digital literacy, as well as English lessons and various workshops.
Online Learning
You have access to JunoJourney—a marketplace with 300+ online resources for self-learning. Employees can also use the corporate library directly from their smartphones.
Employer Brand Ambassador Program
You can join the "Agents of Change" employer brand ambassador program to implement social projects with colleagues, try out new roles, and acquire new skills that will be beneficial in both work and personal life.
At Raiffeisen, we care about the well-being of our employees. You'll find more than just a job—it's an opportunity to enhance your physical and psychological well-being and ensure harmony between professional and personal life.
Physical Health
Employees have access to medical insurance from the first day of work, and consultations with a nutritionist. We also offer discounts at sports clubs, online sports classes, sports communities, and Raiffeisen has football and basketball teams, as well as tennis and chess.
Mental Health
We regularly organize lectures by expert speakers on Wellbeing, covering topics like meditation, physical health, culture, and interesting subjects from Ukrainian history.
Financial Assistance
Raiffeisen provides financial assistance to those affected by the war (for evacuation, housing restoration, medical treatment), payments for childbirth, and in case of unforeseen circumstances (for treatment, family member burial, including due to military actions). Employees can access loans on attractive terms and receive legal consultations.
Support Program for Defenders
Raiffeisen is a veteran-friendly company that respects and supports veterans. We provide assistance to our demobilized colleagues and invite veterans to join our workforce. For the first time in Ukraine, we have introduced the position of a veteran affairs officer who addresses the needs of defenders.
All employees can take advantage of discount programs (electronics, dentistry, cleaning, entertainment). We ensure comfortable working conditions and quality leisure activities.
In our team, we believe in the power of collaboration and the importance of each individual. The Raiffeisen team is a community where curiosity, talent, and innovation are welcomed. We support each other, learn together, and grow because each of us matters to our success.
The average tenure at Raiffeisen is 8 years. This means our employees feel comfortable here and share Raiffeisen's values. We offer opportunities for career building, cross-functional development, reskilling, and upskilling, along with engaging team-building activities and the chance to participate in volunteer and charitable projects with colleagues.
We strive to create an environment where every employee feels fully accepted and has the opportunity to realize their potential on the principles of equality and inclusivity.
Raiffeisen also hosts professional and extracurricular communities based on interests, so you can always find like-minded individuals and a supportive environment. Join us!
Mariia Abdullina
Volodymyr Zubchenko
Kateryna Mashchenko
Marina Selina
Yaroslav Polishchuk