Deposit programs #9 | Raiffeisen Bank Aval Deposit programs #10 | Raiffeisen Bank Aval
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Deposit programs

Deposit programs | Raiffeisen Bank Aval

100% guaranteeing of deposits by the state during the period of martial law

Deposit programs #2 | Raiffeisen Bank Aval
Deposit programs #3 | Raiffeisen Bank Aval

Raiffeisen Bank is one of the leaders in Ukrainian banking and ensures reliable protection and secure keeping of the people’s funds due to the stable financial standing of the bank. In addition, according to the Law of Ukraine No. 5542-1 On Amendments to Certain Laws of Ukraine Concerning Ensuring the Stability of the Households Deposit Guarantee System, the state provides additional protection of the deposits of the population: during the martial law in Ukraine and three months after the martial law termination or cancellation in Ukraine, the Deposit Guarantee Fund will reimburse 100% of each deposit in the bank, including interests accrued as of the end of the day preceding the starting date of the bank’s liquidation.

After the expiry of the three-month period from the date of the martial law termination or cancellation in Ukraine the maximum amount of the deposit reimbursement will constitute at least UAH 600 k and can be increased based on the decision of the Fund’s Administrative Board.

Deposit programs

Raiffeisen Bank offers deposit programs that can meet your needs. Receive SMS on your mobile phone about crediting and withdrawing funds to / from a deposit account for free.

Deposit programs #4 | Raiffeisen Bank Aval
Deposit programs #5 | Raiffeisen Bank Aval

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The advantages of deposits at Raiffeisen Bank

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The reliability of the Bank

According to the ratings of Raiffeisen Bank the most reliable Bank in Ukraine.
Deposit programs #7 | Raiffeisen Bank Aval

Guarantee of deposits

Raiffeisen Bank is a member of the Private Deposit Guarantee Fund since 1999.
Deposit programs #8 | Raiffeisen Bank Aval

Open online

Open and transactions on account 24/7

The safety of your deposits advanced savesecure membership Raiffeisen Bank to guarantee Fund of individuals ' deposits

How to open a deposit?

How to open a deposit?

You can also open a deposit in the branch

 #10 | Raiffeisen Bank AvalCertificate of assignment of identification number (registration number of the taxpayer's account card) or the corresponding mark of the State Tax Service in the passport

 #11 | Raiffeisen Bank AvalPassport or other identity document

Open a deposit in Raiffeisen Online

You can open a deposit in Raiffeisen Online yourself in the "Deposits" section

 #12 | Raiffeisen Bank AvalFor all you need to install the supplement on your smartphone, see it and turn to the menu “deposits”, and then “new deposit”


Useful information

From April 26, 2021 changes will be made to the terms of servicing individuals accounts in foreign currency
Information on the essential characteristics of the bank deposit service (deposit)
Information about the service

The service opening and maintenance of deposit accounts for private individuals is provided on the terms and conditions of the Banking servicing agreement, which is concluded for an unlimited period.

After the closure of all accounts (including the deposit accounts) and full repayment of the debt to the Bank, the Customer has the right to initiate the termination of the Agreement (renounce the Agreement) at any time within the effective period of the Agreement by applying to the Bank’s branch with the respective written application.

The changes and amendments to the Agreement are introduced by the Bank by restating the Banking servicing rules for private individuals in Raiffeisen Bank Aval in a new version and publishing the respective new version on the website of the Bank once per month on the twenty-fifth day of the month (if the twenty-fifth day of the month is not a working day or is a holiday, the respective new version is published on the first working day following this day). The respective frequency of introduction of changes into the Rules is not applied, if the introduction of changes is required due to the necessity to align the terms and conditions of the Agreement with the requirements of the law of Ukraine (in such cases, the updated Rules are published on the Bank’s website and come into effect starting from the date indicated therein). The Customer is obliged to read the new (updated) Rules on the twenty-fifth day of each month.

The amount of costs subject to payment by the customer and/or the procedure of its calculation, including taxes, are defined in the Tariffs.

Out of court consideration of the customers’ complaints is carried out through the consideration by the Bank of the customers’ complaints and applications according to the procedure and within the period defined in the law of Ukraine On applications of citizens.

The Bank is the participant of the Deposits Guarantee fund that guarantees the reimbursement of the customer’s funds under his/her accounts opened in the Bank.

The service is provided by Raiffeisen Bank Aval JSC, NBU license №10 of 18.06.2018; EDRPOU code 14305909; entered into the State register of the Banks on 27.03.1992 under number 94; location: 9, Leskova Str., Kyiv, 01011; contact telephone numbers: 0 (800) 500-500 (044) 490-88-88; e-mail address [email protected] ; the state regulation of the Bank’s activities is carried out by the National Bank of Ukraine  (9, Instytutska Str.,Kyiv, 01601; Hot line: 0800 505 240). The complaints of the financial services consumers may be filed at the Bank’s branches located at addresses ,or by phone by calling the Bank’s Call Center at 0 (800) 500-500 (044) 490-88-88, as well as by e-mail by sending the letters to the address [email protected].

WARNING for customers – private individuals using the service of bank deposit placement

The service of opening and managing of deposit accounts of private individuals is provided by Raiffeisen Bank Aval JSC (hereinafter – Bank) according to the terms and conditions of the Bank service agreement (hereinafter – Agreement). 

The Bank service agreement is the accession agreement (Article 634 of the Civil Code of Ukraine) and consists of the public offer, application for the acceptance of the public offer/agreement, Bank service Rules for PI Clients at Raiffeisen Bank Aval JSC, Bank’s tariffs and application for placement of the deposit. 

When placing the deposit funds at the Bank, no sanctions in case of untimely application to the Bank regarding repayment of the deposit are applied. Thus, term deposits shall be repaid to the customer automatically on the date of the deposit expiration by transferring funds to the customer’s current account. Also, the deposits, which provide for early repayment of funds, may be early repaid to the customer on the basis of the customer’s application.

The Bank may not demand from the customer purchase of any goods or services of the Bank or its related person as the mandatory condition for provision of the service of banking deposit placement (except for provision of the banking services package).

The Bank shall not have a right to unilaterally introduce changes into the application for placement of the deposit concluded with the customer, unless otherwise provided by the Agreement or the law. 

The customer may refuse receiving of promotional materials by the remote communication channels.

How to open a deposit?

Opening a deposit in a few clicks through Raiffeisen Online system or visit one of the Bank's branches and provide the following documents for the opening of a deposit account:

  • passport or a document substituting it, individual taxpayer’s accounting card (tax ID);
  • for non-residents – document certifying the place of residence of a private individual.

For your convenience please call hotline of Call center at 0 800 500 500(free for landline calls within Ukraine), (044) 490 88 88 (city phone number) or 521 (for MTC subscribers), and the operator will schedule a meeting for the opening of a deposit account at the outlet. In such a way, you can apply to the outlet at a given time without staying in a queue.

How is the deposit taxed?

Private individuals and individual entrepreneurs’ income in the form of interests accrued on bank accounts (deposit, current, card) shall be subject to individual income taxation regardless of the amount of received income:

  • taxation rate - 18%;
  • a military tax - 1,5%.

The Bank shall independently withhold and transfer tax from the amount of the accrued interests (interests less the amount of 19.5% are credited to the customer’s account).

The principal amount of the deposit shall not be subject to taxation.

How to replenish a deposit?

The replenishment may be cash and cashless.

Placement of cash to "Time Deposit Classic"*, "Bonus"* deposits and replenishment of "Saving" or "Universal" deposits may be performed at the cash-desk of any Raiffeisen Bank Aval branch.

The «Universal» deposit can be replenished free of charge at the Bank’s branch where the account was opened. When replenishing such deposit account at another branch: UAH - free; in foreign currency - 0,7% of the amount, but not less than 1 USD / EUR.

One-time cashless funds placement to "Time Deposit Classic" is possible in Raiffeisen Online system from any account, or from own current account "For payments" at the branch. 

One-time cashless funds placement to "Bonus" is possible from own current account "For payments" at the branch.

Cashless replenishment of the «Saving» deposit with no fee charged can be made in the following ways:

  • through a standing order or direct debiting from a current or card account into a deposit account;
  • in the Bank’s self-service centres using a debit card issued by Raiffeisen Bank Aval;
  • via “Raiffeisen Online” Internet-Banking system;

Cashless replenishment of the «Universal» deposit with no fee charged may be made in the following ways:

  • from one’s own card account UAH  through self-service centres,  by using a standing order, or via “Raiffeisen Online” Internet-Banking system;
  • by using one’s own current account “For payments”.
  • in UAH from another bank;
  • from one’s own account «Universal»

The «Universal» deposit replenishing from other accounts is made at 1% fee of the replenishment amount.

*The deposits may not be replenished upon the initial placement of funds.

Can a third party replenish an account of private individual resident?

A third party may replenish one’s UAH account for any amount.

Is a deposit was opened in foreign currency, it may be replenished by the account owner only or by a third party under a power of attorney (power of attorney for deposit replenishment is issued free of charge at a Bank’s branch).

How can one control account status?

The most handy way to control one’s account status is to use Raiffeisen Online Internet Banking for private individuals, which is provided free of charge.

You may also connect to the service of SMS notification on transactions with deposit accounts for private individuals by signing the respective application at the Bank’s outlet.

SMS notification is applicable to all transactions for the amount from UAH 100, USD/EUR 3 under Saving, Classic, Bonus term deposits and Universal deposit. The service is free of charge.

How can a customer receive the deposit amount and interests?

The deposit amount (effective for all deposit types) and interests accrued may be received as follows:

  • in cash at any branch of Raiffeisen Bank Aval;
  • by setting up a standing order for direct debiting of interests or deposit amount from a current account “For payments” to a customer’s card account;
  • by instant transfer of funds from a current account “For payments” or the «Universal» deposit to a customer’s card account via “Raiffeisen Online” Internet-Banking system and by withdrawal of funds from an ATM.

In case of partial or full withdrawal of funds from the deposit «Universal»:

  • free of charge cashless transfer to an own card account from the “Universal” deposit may be made via “Raiffeisen Online” system;
  • free of charge cashless transfer from the «Universal» deposit to an own account “Current”, to an own account “Universal”, to a term deposit within Raiffeisen Bank Aval;
  • when withdrawing cash from accounts opened in UAH – 1% of the amount, but not less than UAH 25;
  • when withdrawing cash from accounts opened in the foreign currency – free;
  • for cashless transfer of funds from the deposit to a current account “For payments”: in UAH – 1% of the amount, but not less than UAH 25; in EUR - 1% of the amount, but not less than EUR 1; in USD – USD 1.

If the amount of deposit and interest to be paid out exceeds 5 000 USD or its equivalent in other currency, it should be pre-ordered in advance (2 banking days).

To pre-order a deposit amount, a customer shall apply to a branch of Raiffeisen Bank Aval and hand in a relevant application, or contact the Bank’s Call Centre.

Does the Bank interest accrue for early termination of a deposit?

In case of an early termination of the agreement, interests on deposit shall be accrued in the following ways:

  • for the «Saving» deposit: the interests shall be recalculated based on the base rate for the «Universal» deposit from an opening date (or prolongation);
  • for the «Bonus» deposit (1-month deposit with 5 prolongations): the interests shall be paid out in full for all full months including the grace period. In other terms, the interests shall be recalculated based upon a current account rate.
Is it possible to receive an official statement of deposit?

Yes, a statement can be received at any fully functional branch.

If the statement is intended for submission to the embassy, it is recommended to apply to the outlet where the account was opened.

A passport or other documents certifying a person and a counterpart of the agreement shall be provided at a branch of the Bank.