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Raif follows the international standard ISO 20022

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Switching to ISO 20022 and the new version of EPS 4.0 is provided successfully

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What remains unchanged:

The operational time and the schedule for performance of domestic currency payments initiated via the Bank’s digital channels or via the EPS:

  • Operational time (sending/crediting) – from 9.00 a.m. to 17.00 p.m. during weekdays and business days only
  • Performance of payments (sending/crediting) requiring no additional checks by the Bank – 7 days per week from 4:00 a.m. to 23:00 p.m.

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1.The fields, where the address should be specified have been added in the interfaces of all digital channels of the Bank and at the level of branches, if the beneficiary – legal entity has no EDRPOU code, or it comprises nine digits. If the payments to such beneficiaries are initiated, the “Address” field is obligatory. If this is information is missing, the payment shall not be sent.

2.New optional roles of the transaction participants have been added:

  • in Raiffeisen Online – actual sender
  • While carrying out cashless transactions and payments at the Bank’s branch cash desk – the  actual sender, the  initiator and the actual beneficiary 

3.Paper-based templates for payments in the domestic currency for cashless transactions in Raiffeisen Business Online and at the Bank’s branches changed:



  • Payment instruction  (cashless transfer in the domestic currency)   
  • Payment instruction  (the request for clarification of the payment details of the cashless transfer in the domestic currency)  
  • Payment instruction  (the claim-request  for cashless transfer in the domestic currency) 
     



AttentionNew optional roles of the payment participants shall not be added in Client-Bank (Bifit) and Raiffeisen Business Online systems: the initiator, the actual sender, and the actual beneficiary. If one needs to carry out a cashless payment specifying additional payment participants, one can add these participants as additional information in the “Purpose of payment” field  or carry out such payment via the branch providing the paper-based PI according to the new, complete template The payment shall be executed according to the Bank’s tariffs that apply to the payments with the use of paper-based documents.



Changes in import files in Raiffeisen Business Online  

What will change?

Because of adding the field for filling in the address in payment instruction, if the recipient - a legal entity does not have the EDRPOU code, or it consists of nine digits, while the import file formats will change: 

  • in Raiffeisen Business Online ("Client-Bank" system) in the beginning of March 2023. Instructions describing the new structure of the import file are available here.
  • in the new Raiffeisen Business Online from April 1, 2023. Instructions describing the new import file structure are available here. 
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Pay attention! 


  • You need to independently solve the issue of setting up/updating your internal systems, which will allow you to correctly carry out document import operations.
  • If you do not work with counterparties (recipients) who do not have the EDRPOU code, or it consists of nine digits, then you can not change the format of the import file and use the existing one.
  • Export file formats (extracts) will not change.


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To the attention of private enforcement officers and enforcement services

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From the 01.04.2023, pursuant to the international standard ISO 20022, the banks servicing the debt collectors shall ensure the possibility to form and to send to the payer’s bank the request for forced debit (pain.013 Forced debit “Request for carrying out a payment transaction”) in the electronic form.

Thus, to speed up the processing of your requests, we kindly ask the private enforcement officers and enforcement services to switch to sending the requests for forced debit in the electronic form.

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What ISO 20022 is?

International message exchange standard prepared by ISO TC68 Financial Services Technical Committee implemented by the National Bank of Ukraine  the payment infrastructure of Ukraine. 

The standard applies to IBAN–IBAN payments and does not concern security transactions, banking cards, trading and conversion transactions.

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Aim of the NBU to implement ISO 20022

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Payment space

To align Ukrainian payment space with the world one

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Payments banking details

To supplement payments banking details with additional information

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Servicing and payments efficiency

To enhance the level of servicing and payments efficiency

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Payment instruments

To extend payment instruments functionality

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Payments automation

To increase the level of payments automation

The main changes in implementation of ISO 20022

The new Law On Payment Services  and Standard ISO 20022 are approved

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