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Deposits and Investments
Rent of individual safes

If you want to keep money, jewelry, documents or family relics in a safe place and to be confident in their integrity and privacy, Raiffeisen Bank Aval offers a personal safe deposit box rental service.

The lease of the individual vault expires?

Stay at home – we cancelled the penalty!

You don’t need to go to the branch during the quarantine, we care about you. Raiffeisen Bank Aval cancels the payment of the penalty after the expiry of the lease of the individual vault.

You should only pay for the lease pursuant to the terms and conditions of your agreement, which you can do after the quarantine.

Please, do not leave your house without the reasonable reason and take all preventive measures.

Stay healthy!

Advantages of safe Deposit box
Rent of individual safes | Raiffeisen Bank Aval
Rental period

Convenient rental period - from 30 to 732 days

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Discount system
Flexible system of discounts – the longer the term of the lease, the lower the cost of the day of the lease
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Service
The service is provided to individuals and legal entities, residents and non-residents of Ukraine
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Two persons
Conclusion of a contract both for one person and for sharing by two persons
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Choose the size
Opportunity to choose the optimal size of safes – from 5 cm x 30 cm to 32 cm x 60 cm

the Tariffs for use of individual safes

service Namethe Size of the safe
Height cm
Rate for offices in the city of Kyiv and Kyiv region, Kharkiv, Dnipro, Odessa, LvivRate for offices other cities
Rental fee (tariff per day inclusive of VAT)Width: 30up to 5,020,00 UAH15,00 UAH
5,1 -1025,00 UAH20,00 UAH
10,1 -1530,00 UAH25,00 UAH
15,1 -2035,00 UAH30,00 UAH
20,1 -2540,00 UAH35,00 UAH
over 25,150,00 UAH40,00 UAH
Width: 6060,00 UAH50,00 UAH
Cumulative discount for using individual safe:within 180 days5%5%
more than 270 days10%10%
360 days20%20%
for Premium customers who use the "Exclusive" service package
25%25%
Deposit for the key:3000 UAH

For information about the availability of safes, contact the offices of the Bank providing the service of renting of individual safes or in the Bank's Information centre by phone 0 800 500 500 (free from landline numbers across the territory of Ukraine), in Kiev 490-88-88 or 521 from mobile (for MTS subscribers).

What You get with Premium Banking?
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Services of personal financial advisor
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Construction of an individual financial plan
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Priority service in comfortable areas of Premium
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Extended line of banking products and services
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Individual approach and saving your time. Information support center only for Premium clients
Become a premium client
Useful information
information that may be useful for you
Adjusting access to the safe?

Access of the tenant or his authorized representative to the safe is provided by an individual password word, two keys to the safe and an individual card.

List of branches where you can use the service

In order to determine whether the office has a safe deposit box rental service, you can go to the "Branches and ATMs" section and select the city you want, just click the "Rental of safety Deposit boxes" filter by clicking the "Settings" button. So only those offices will be able to provide the service on the map.

Effective from December 14, 2020, the Tariffs for the use of individual safe deposit boxes will be changed
Information about the service

The service related to the lease of the individual safe boxes is provided on the terms and conditions of the Lease agreement, which is concluded for an unlimited period. The period of the safe box lease defined in the Agreement shall not exceed 732 days. At any time within the effective period of the Lease Agreement the Customer has the right to initiate the termination of the Agreement by making an application or sending the letter in any form. The lease pay for the period that is left until the expiration of the 

lease period defined in the Lease Agreement is not returned to the customer.

The changes and amendments to the Agreement are introduced by signing of the additional agreement between the Bank’s customer, except for the cases provided in the Agreement.

The amount of costs subject to payment by the customer and/or the procedure of its calculation, including taxes, are defined in the Tariffs.

The Tariffs include the amount of costs subject to payment by the customer and/or the procedure of its calculation, including taxes.

Out-of-court consideration of the customers’ complaints is carried out through the consideration by the Bank of the customers’ complaints and applications according to the procedure and within the period defined in the law of Ukraine On applications of citizens».

The guarantee funds and compensation schemes are not stipulated in the law of Ukraine as regards the provision of the respective service to the Customer.

The service is provided by Raiffeisen Bank Aval JSC, NBU license №10 of 18.06.2018; EDRPOU code 14305909; entered into the State register of the Banks on 27.03.1992 under number 94; location: 9, Leskova Str., Kyiv, 01011; contact telephone numbers: 0 (800) 500-500 (044) 490-88-88; e-mail address info@aval.ua ; the state regulation of the Bank’s activities is carried out by the National Bank of Ukraine  (9, Instytutska Str.,Kyiv, 01601; Hot line: 0800 505 240). The complaints of the financial services consumers may be filed at the Bank’s branches located at addressesor by phone by calling the Bank’s Call Center by 0 (800) 500-500 (044) 490-88-88, as well as by e-mail by sending the letters to the address info@aval.ua.