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Useful information
What should I do if I lost my smartphone?
Call Raiffeisen Bank Aval Information Center 0-800-500-500 and request to suspend or remove your digital cards from the device.
What cards are eligible for Google Pay?
You can add Raiffeisen Bank Aval Visa and Mastercard payment cards to Google Pay.
Are there any fees for using Google Pay?
No, it is free of charge. Client is charged no commissions.
What smartphones are eligible for contactless payments?
Google pay is supported by Android Lollipop 5.0 and above smartphones with NFC module.
Where can I pay with Google Pay?
Everywhere you see a sign of contactless payment.
How do I keep my device from unauthorized use?
- Use appropriate security on your device such as passcode, pattern lock or fingerprint recognition. Change your device passcode or pattern lock immediately if you suspect anyone else knows it.
- Contact Raiffeisen Bank Aval Information Center 0-800-500-500 as soon as possible if you suspect any unauthorized use of your device.
News
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Raiffeisen Bank introduces 24 months with no account service fee for legal entities
In October, Raiffeisen Bank is offering legal entities two years without a monthly service fee on their first hryvnia account. The offer applies to companies that open an account with the bank between October 1 and October 31, 2026.
"Cashback from Raif" for Visa Infinite cardholders.
Starting October 1, 2026, Raiffeisen Bank clients who use the premium Visa Infinite card will start earning cashback on their card purchases. Cashback will be credited automatically as part of the "Cashback from Raif" program.
Raiffeisen Bank presented investment opportunities in Ukraine to Danish business
Danish business is actively involved in rebuilding Ukraine's economy, and Ukrainian banks can serve as guides for investors entering the local market. This was discussed at the Danish Business Association & Rambøll Conference 2026, held on September 25 in Aarhus, Denmark's second-largest city, which brought together representatives of business, financial institutions, and experts.
