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Data protection

The processing of personal data

In the Bank's activities subject to the procedures for the processing of personal data, taking into account the requirements of the General Data Protection Regulation on the processing of personal data (Regulation of the European Parliament and of the Council (EU) 2016/679 on the protection of individuals in SV'connection with the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).

Privacy policy

privacy Policy contains General information about handling and securing of JSC «Raiffeisen Bank Aval” confidentiality of information in the application “Raiffeisen Pay», Mobile app “Raiffeisen Online” and “Raiffeisen Business Online”.


Bank knows how important is privacy and safety for Bank customers.

Information security policy

information security Policy JSC «Raiffeisen Bank Aval” reglamentary functioning of the system of information security management in accordance with the legislation of Ukraine, taking into account the requirements of international and domestic payment systems and funds transfer and regulatory documents of Raiffeisen Bank International Group.

Cookie Policy

JSC "Raiffeisen Bank Aval" informs about the use of cookies and similar technologies on the website and provides information about the purpose of their use and the ability of users to change settings and ways of managing cookies and similar technologies.

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