You have to order one of the service packages for Premium customers.

You can file an application on the website here

or Arrange a meeting with the Premium manager by calling the Call Center at:

• 0 (800) 500-500 (free calls around Ukraine);
• 0 (44) 490-88-88 (for Kyiv and calls from abroad);
• 521 (free calls for Vodafone subscribers).

No, getting one of the service packages for Premium customers is the sole and mandatory criterion for assigning the Premium status.

Premium manager is a highly competent specialist in banking and finance, who can help you find the best solution for your current tasks and long term financial plans.

• servicing in comfortable Premium zones;
• personal Premium manager;
• priority servicing;
• extended range of premium banking products and services;
• loyalty program;
• services for your comfortable trips: free visiting of business lounges all around the world, Fast Line service, insurance and many more.