How can I get money at the cash desk?
Choose any goods at a store, at a petrol station or at a pharmacy
Pay for the goods with your card and tell the cashier that you want to receive cash
Confirm the transaction entering the PIN-code of the card or via Touch ID/Face ID on your smartphone or smartwatch and get the amount you need
Where can I withdraw cash?
Questions - answers
At the supermarkets, petrol stations, pharmacies, and grocery stores, such as ATB, EPICENTR, OKKO, BRSM etc.
The maximum amount that can be withdrawn is UAH 6,000 per one transaction/purchase, but other limitations can apply at different retailers
From all the cards issued by Raiffeisen Bank or the cards of other banks, subject to connection to the service
No commission applies to the service. The commission can be charged according to the tariffs of your card (see the tariff “Disbursement of cash at the cash desk”)
The cashier or the shop assistant at the retailer during payment at the cash desk.
Yes, making of a purchase is mandatory.
Please, call the number of the contact center 0 800 500 500, 0 800 400 504 (if you pay with Raif card).
Yes, if technical issues occurred or they ran out of cash available for disbursement.