Visa Fishka #11 | Raiffeisen Bank Aval Visa Fishka #12 | Raiffeisen Bank Aval
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  • For private customers
  • For businesses
  • Premium
  • Corporate clients

Visa Fishka

Visa Fishka | Raiffeisen Bank Aval
Visa Fishka #2 | Raiffeisen Bank Aval
  • Permanent discount at ОККО gas stations 

  2 UAH/l points for gasoline and diesel fuel

  1 UAH/l points for gas

  5% for purchases at OKKO

  • Free withdrawal and replenishment
  • Free use when fulfilling the criterion

Advantages

Visa Fishka #3 | Raiffeisen Bank Aval

How to collect points in Partner merchants?

1.Visit the merchant of Program Partners  

2.Provide a loyalty barcode on the back of your Fishback card to scan

3.Pay for purchases with a Fishback card

Visa Fishka #4 | Raiffeisen Bank Aval

How to check the balance of points?

1. In the personal account on myfishka.com

2. In the My Fishka mobile app

3. By telephone hotline: 

0 800 505 118

Visa Fishka #5 | Raiffeisen Bank Aval

Partners

Earn points in more than 2000 merchants of the Partners of the program using only one Fishka card

Visa Fishka #6 | Raiffeisen Bank Aval
Visa Fishka #7 | Raiffeisen Bank Aval

New feature of your smartphone

· Cost Analytics · Rewards · Personal offers · Fishka Pay

Pay with a card, not for card!

Use Visa Fishka card free after the compliance with one of the criteria:

1.Pay for the purchases – for the amount more than UAH 5000 per month

2.Keep average monthly balance on the account from UAH 5000 per month

Visa Fishka #10 | Raiffeisen Bank Aval

Tarrifs

Card

Visa Fishka

Service

Free, if:

- amount of purchases – more than UAH 5000 per month;

- average monthly balance on the account more than UAH 5000 per month.

 or – UAH 39 per month

Cash withdrawal

free in any ATM on the territory of Ukraine

Cashless replenishment

free

Р2Р card replenishment

free on the Bank website or in the Mobile application "Raiffeisen Online"

Mobile banking

free PUSH-notifications in Mobile application on transactions for the amount starting from 0,01 UAH

Useful information

Actions if you loss card
  1. Urgently notify Raiffeisen Bank Aval of the loss (theft) of the card to block it by calling the Information Center:
  • 0 (800) 500-500 (free in Ukraine)
  • 0 (44) 490-88-88 (for Kyiv and calls from abroad)
  • 521 (free for Vodafone mobile operator).

When you contact the Information Center, you can immediately order a new card to be issued to your account. It will be available in 10 days at your chosen bank branch.

2. Lock the card yourself using Raiffeisen Online. On the bank's website you can also order an additional card to your account and receive it at your chosen bank branch in 10 days.

3. You can also block your own payment card at your nearest Raiffeisen Bank Aval office.

How to open a card?

On the bank’s website.

You can order a card and open the new account remotely*. For this, you need the Diya application with the ID card or international passport.

By using this service, you will receive the virtual card which you can use it immediately by adding the card to your Apple Pay or Google Pay mobile wallet.

Additionally, you can order plastic card which will be sent to the bank’s branch of your choice. Term of providing the card is 10 business days from the date of ordering card on the website. To obtain the card must have a passport of citizen of Ukraine or document substituting and help with tax code

At the nearest bank branch.

To order a card you must have a passport of a citizen of Ukraine with you or a document substituting and help with tax code. Card production time - 10 business days from the date of order.

*For client private entrepreneurs the account is opened during business hours.

What documents are required to open a card?

At the bank’s branch

To order a card you must have a passport of a citizen of Ukraine with you or a document substituting and help with tax code


On the bank’s website

The required documents are the Diya application with the ID card or international passport.


Card activation

Card activation

Payment card is provided not active

In order to set your personal PIN-code and activate card you can do it with the help of:

 

Call center 

0 800 501 150

  • take your card, passport and tax code
  • make a call from your financial phone number
  • following the prompts, enter the answers to the questions and set your personal PIN-code

ATMs

  • insert the card
  • enter temporary PIN-code 0000
  • set your personal PIN-code

Your card is activated and ready to use

How to deal with fraudulent operations?

Keep your card data confidential.

If anyone calls you, do not disclose any of the following, despite any introduction they make:
• PIN-code of the card
• Its validity term
• 3 figures on the back of the card (CVV2/CVC2-code)
• Passwords sent via SMS
• Password to “Raiffeisen Online” Internet-BankingDo not disclose the above mentioned data to any third parties, despite any introduction they make.
The Bank has all the necessary information for servicing your card.

Procedure of the bank in case of non-fulfillment of obligations by the client under the agreement on the provision of banking services

In case of the amount of transaction is more than available balance overdraft arises on the card account. 

In this case Bank will follow Banking Rules for private Individuals in accordance with Article 8, paragraph 8.6. Section 2