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• On site bank. You can change the card and enter the new rachunok on the website of the bank. Competing with this service, you save the hour and delete the card for one visit before the bank you created. Lines of cards wiggling - 10 working days from the day cards are wired to the site. For the card to be removed, you need to mother the passport of a Ukrainian citizen, but a document that says nothing, that is a certificate about the assignment of an identifier code.
• At the nearest bank branch. To order a card you must have a passport of a citizen of Ukraine with you or a document that replaces it, and a certificate of assignment of an identification code. Card production time - 10 business days from the date of order.

To open the card must have a passport of citizen of Ukraine or document substituting and help with taxe code.

Charges are written off according to the tariffs of the Service Package on which the payment card is served. The tariffs can be found here.

1. Urgently notify Raiffeisen Bank Aval of the loss (theft) of the card to block it by calling the Information Center:

• 0 (800) 500-500 (free in Ukraine)
• 0 (44) 490-88-88 (for Kyiv and calls from abroad)
• 521 (free for Vodafone mobile operator).

When you contact the Information Center, you can immediately order a new card to be issued to your account. It will be available in 10 days at your chosen bank branch.

1. Lock the card yourself using Raiffeisen Online.
2. On the bank's website you can also order an additional card to your account and receive it at your chosen bank branch in 10 days.
3. You can also block your own payment card at your nearest Raiffeisen Bank Aval office.

In order to activate the card, you must make any transaction with the PIN code entry in:

• ATMs;
• Self-service center;
• POS terminals of the bank cash desk.

The card automatically becomes active as soon as you enter the correct PIN. The card can be activated in payment devices of both Raiffeisen Bank Aval and other banks.

Keep your card data confidential.

If anyone calls you, do not disclose any of the following, despite any introduction they make:
• PIN-code of the card
• Its validity term
• 3 figures on the back of the card (CVV2/CVC2-code)
• Passwords sent via SMS
• Password to “Raiffeisen Online” Internet-BankingDo not disclose the above mentioned data to any third parties, despite any introduction they make.
The Bank has all the necessary information for servicing your card.

In case of the amount of transaction is more than available balance overdraft arises on the card account. 

In this case Bank will follow Banking Rules for private Individuals in accordance with Article 8, paragraph 8.6. Section 2