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Eng
19 Mar 2021

Raiffeisen Bank Aval's network will operate normally

Dear clients!

Considering the introduction of new measures in Lviv oblast and Kyiv to prevent COVID-19 epidemic in January, we would like to inform you about the following:

Raif continues to provide all its services as before: our branches, ATMs, POS-terminals as well as Internet banking, Information Center and back office work as usual.

At the same time, customer service in the bank's branches is carried out in compliance with temporary recommendations regarding simultaneous stay of not more than 1 person per 10 m2 service area. Please treat this notice with understanding.

At the same time, we recommend, if possible, to use remote channels for obtaining banking services to prevent the aggravation of epidemiological situation in Ukraine:

- for individuals – Raiffeisen Online;

- for Business Clients and corporate business – new Raiffeisen Business Online;

- online payments on our website – https://www.aval.ua/onlajn-platezhi

- Information Center and Feedback form on Bank’s website – https://www.aval.ua/en/kontakty.

As before, we also advise you to make non-cash payments in retail chains by card or mobile wallet and to follow general rules of hygiene.

All current information on working schedule of our branches and updates of service conditions in Raif during lockdown in Ukraine you can find on website aval.ua in real time.

Take care of yourself and your loved ones!

#RaifCare