Raiffeisen Bank opens four new underground branches in Kyiv and Odesa: where to access banking services during air raid alerts

Raiffeisen Bank has opened three new underground service areas in Kyiv and its first such location in Odesa.The bank’s network now comprises 10 protected spaces where customers can access banking services during air raid alerts.

At the new underground branches, customers can open an account or deposit, apply for a loan, receive advice or carry out cash transactions. This allows them to manage their finances even when regular branches suspend operations during an alert and connectivity disruptions make online services difficult to access.

The three new service areas in Kyiv have been set up at existing branches, with separate entrances leading to the underground premises. The Odesa location is the bank’s first protected underground service area in the city.

“Financial needs don’t stop during air raid alerts. People still need to make payments and access services, while entrepreneurs need to keep their businesses running. We are expanding our network of protected spaces and creating an environment where both our customers and employees can feel safer,” says Oksana Shevchenko, Deputy Chair of the Bank’s Management Board.

Raiffeisen Bank’s underground branches already operate in Kyiv, Odesa, Kharkiv, Sumy, Dnipro andZaporizhzhia. By the end of the year, the bank plans to open additional protected spaces in Khmelnytskyi and Lutsk, as well as another location in the capital.

Underground branch locations offering banking services during air raid alerts:

• Zaporizhzhia: 20 Viacheslava Zaitseva Street

• Sumy: 1 Nezalezhnosti Square

• Kharkiv: 11 Yevropeiska Street

• Kharkiv: 73-M Heorhiia Tarasenka Street

• Dnipro: 4-D Sichovykh Striltsiv Street

• Slobozhanske, Dnipro District: 9a Slobozhanska Street

• Odesa: 70 Akademika Filatova Street, Building 1

• Kyiv: 4a Henerala Almazova Street

• Kyiv: 19 Oresta Vaskula Street