Information for customers who use payment cards abroad or on foreign Internet sites

Please note that in connection’connection with the problems of double-conversion and financial losses of the customers when making payments for abroad or on foreign websites, the merchants that convert payments for goods and services hryvnia, with 2 February 2015 years of such operations will be rejected.

When making purchases for foreign or website foreign traders and to avoid misunderstandings, when you pay you always need to choose the currency of the country of origin of the merchant (or $  — for Visa cards) or Euro — for MasterCard).

 if the dealer for  (or in the duty free areas of airports) offers payment in local currency, it is necessary to abandon the use of such conversion and on foreign Internet sites — or choose a different currency for payment, or in the parameters of the site maintenance to disable the application of the conversion.

In most cases, traders for abroad (hotels, shops, restaurants, etc.) when paying with credit cards is not offer the conversion of purchases in the national currency, so usually the owners of payment cards to carry out purchases in the currency of the country of stay without complications in the framework of existing limits.

Please take note of these recommendations and according to them to pay their purchases with payment cards of the Bank.