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Eng
05 May 2020

Starting from 12 May, district branches of Raiffeisen Bank Aval will return to a 5-day work schedule

Dear clients,

We are carefully monitoring changes in quarantine restrictive measures, and we are preparing for the renewal of the normal operation mode of our branches.

Please mind that starting from 12 May, all our district branches will again work according to a 5-day work schedule (Monday – Friday). However, they will still work with reduced working hours: from 9:00 a.m to 3:00 p.m. (with a break from 12:00 to 1:00 p.m) and by an obligatory prior arrangement for the service in a branch.

Our branches in regional centers and in the cities of Kyiv, Bila Tserkva, Kalush, Kamenske, Kryvy Rih and Pavlograd  will continue working from Monday to Friday with a shortened working time from 10:00 a.m. to 04:00 p.m. (break – from 1:00 to 2:00 p.m). To be served in them, you should also arrange your visit in advance.

For a prior arrangement for the service in any of our branches, please call our Information Center on the phone line: 0 800 501 900 (free of charge throughout Ukraine).

Please mind that entrance to the bank’s branches is allowed only to clients having protective face masks. Visitors should wait for their turn outdoors with keeping a safe distance of no less than 1.5-2.0 meters from one another.

Pay attention to the limited number of visitors in the branch premises: no more than 3-5 persons at the same time and at a social distance of 1.5-2.0 m from one another. 

You may also notice changes in the work schedule of our branches – we take technical breaks for disinfection and ventilation of branch premises.

We ask you to use our services via remote channels:

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