Raiffeisen Bank’s credit card for entrepreneurs is coming in a new digital format

The Bank carries out systems’ reorganization and switches the product “Credit card for entrepreneurs” to a new digital format in a mobile application. It is a strategic decision aimed at the product portfolio optimization, efficiency increase and customer servicing via modern digital channels.

Since the provision of the product “Credit card for entrepreneurs” will be terminated, from May 8 to July 31, 2025 the credit limit under the credit cards for entrepreneurs will be gradually decreased.

• Limit decrease: starting from May 8 and thereafter on every 15^th day of each subsequent month the credit limit will be reviewed and decreased for all holders of the credit cards for entrepreneurs.
  • For customers with no outstanding debt the limit will be reduced to 0. Should any interest remain unpaid, the customer has to ensure the funds availability in the account.
  • For customers with an outstanding debt the limit will be reduced to the amount of the card debt, considering possible additional charges and expenses.   
• Limit blocking: From July 31 and until the end of August 2025 the credit card for entrepreneurs will be available only for the debt repayment and will not be available for new expense transactions.
• Card use after the limit blocking: after the limit blocking the card will be available ONLY for the repayment of the remaining debt.

How will we inform you?

We will inform you about the change of the servicing terms and the necessity to repay the debt 1 month prior to the scheduled date of your credit limit blocking by sending an SMS notification or via email.

The employees of our Call Center may additionally contact you by phone and recommend you contacting your personal manager to receive a detailed consultation.

Actions you may take 

1. Repay the debt: you can repay your remaining debt under your credit card before the date of the limit blocking. It will help you to prevent inconveniencies and be prepared for the product closure. Convenient channels for the debt repayment: online banking, ATMs with the cash replenishment option, the bank’s branch, etc.  
2. Consider alternative credit solutions: if you need access to credit funds for your business, we are happy to offer you alternative products, which can be more relevant and beneficial for you:
   • Sign up for another unsecured loan: you can sign up for another unsecured loan with Raiffeisen Bank, which will enable you to transfer the debt from the credit card, if necessary, and receive financing on the new terms.
   • Have a new digital credit card issued in MyRaif mobile application to take advantage of the benefits of remote servicing and the updated functionality. You can submit a request for the credit card issue in a new format by filling in a questionnaire at the link  and we will inform you as soon as the card issue becomes available in the mobile application.

Receive consultation and help 

We understand that you may have some questions. We are ready to provide you with all the required information and assistance regarding your credit card for individual entrepreneurs and to find the best financial solutions for your business.

• Contact your personal manager: your manager will be happy to provide you an individual consultation, help you to select an alternative product and submit all the required documents.
• Contact our Call Center: you can contact our Call Center by phone 0800500500 to receive general information and recommendations regarding the next steps.

For more details regarding the terms of servicing of the credit card for individual entrepreneurs please read the Public agreement at the link.