The service of JSC Raiffeisen Bank (hereinafter - the Bank) providing consumer loans under the "Cash Credit" lending program is provided by the Bank to individual clients under the terms of the Banking Service Agreement.
The banking service agreement (hereinafter - the Agreement) is an accession agreement (Article 634 of the Civil Code of Ukraine) and consists of a public offer, a statement of acceptance of a public offer/agreement, "Rules for banking services for individuals in JSC Raiffeisen Bank, the Bank's tariffs and an application for granting loan "Cash loan".
In case of non-fulfillment or improper fulfillment by the client of the credit obligations established by the Agreement, the client bears responsibility in accordance with the legislation of Ukraine and the terms of the Agreement.
Thus, for late payment by the client of any monetary obligations under the loan, the client must pay, at the request of the Bank, a penalty in the amount of 1% (one percent) of the amount of the overdue payment for each calendar day of the delay. The amount of such a penalty cannot exceed double the NBU accounting rate that was in effect during the period for which the penalty is paid, and cannot be more than 15% of the overdue payment amount. The cumulative amount of the penalty charged for breach of the Client's obligations under the Credit cannot exceed half of the amount of credit funds received by the Client in accordance with the Application - Agreement, and cannot be increased by agreement of the Parties.
The aggregate amount of penalties and other payments payable by the Client for breach of his obligations under the Credit, the total amount of which does not exceed the amount of one minimum wage, cannot exceed the amount of twice the amount of credit funds received by the Client in accordance with the Application-Agreement, and not may be increased by agreement of the Parties. If the Client fails to fulfill his obligations under such a Loan, the total amount of which does not exceed the amount of one minimum wage, the interest rate under the Loan, the procedure for its calculation, the procedure for paying interest cannot be changed to the detriment of the Client.
The penalty is calculated starting from the next calendar day after the date when the corresponding monetary obligation was to be fulfilled, and until the day of the Client's fulfillment of the overdue obligation, inclusive.
The Bank is prohibited from requiring the client to purchase any goods or services from the Bank or a related or related person as a prerequisite for providing a consumer credit service (except for the provision of a package of banking services).
The Bank does not have the right to unilaterally make changes to the "Cash Credit" loan application concluded with the client, unless otherwise established by the Agreement or the law.
The client can refuse to receive advertising materials through remote communication channels.