Follow the simple rules for safe and comfortable use of all advantages of payment cards.
For Your card in the Bank has all the necessary information. Do not give your card details to anyone, whoever they were presented
To get the transfer of funds to the card, it is sufficient to report:
If you have reached the Information center, the operator may ask for the identification:
Please someone, provide the following data should make you suspicious.
Immediately after receiving the card, connect it to the service 3D Secure and Mobile banking at ATMs of Raiffeisen Bank Aval.
an SMS message with one-time password during any Internet transactions to confirm
SMS message after each crediting or debiting from the card account.
a PIN code is required only when carrying out transactions at ATMs, self-service centers and terminals for settlements in the trade network.
your PIN code, login and password for Raiffeisen Online in a secure place and do not disclose them to anyone.
the PIN code on your card or paper, do not store it with your card
strangers to help you use your payment card or Internet banking
any other possible at ATMs or branch offices Raiffeisen Bank Aval
Using the ATM, make sure that you have applied proper security measures.
Before using the ATM, inspect his appearance. If you found a suspicious device on the keyboard or near the opening for receiving a card, do not use the ATM and report it to the Information center of the Bank to which it belongs.
When you enter the PIN code in the ATM or network watch, not to be noticed by others. To do this, cover the keyboard with your hand or purse, or hold on the keyboard both hands, so it was not clear which buttons you are pressing
Immediately after receiving the card, connect it to the service 3D Secure and Mobile banking at ATMs of Raiffeisen Bank Aval.
anyone to pay you. If necessary, accompany the seller to the POS terminal for payment
before signing a check operation that include the amount, currency and card number are correct
in the case of refusal to purchase or return of goods that the seller did indeed cancel the transaction and get a receipt for the cancellation of the purchase
payment cards with contactless payment technology. The card always remains in your hands, it is not necessary to pass the cashier.
А PIN code is required only when carrying out transactions at ATMs, self-service centers and terminals (for settlements in the trade network).
Carrying out online payments, beware of phishing sites. A list of fraudulent resources is on the site of the Ukrainian interbank Association of members of payment systems EMA.
in the Internet. To make purchases simply enter the card number, expiration date, CVV2/CVC code and one time password.
only the protected and trusted sites that begin with https:// or marked by the image of a locked padlock from the web address of the site
only the protected computer's computer with limited access to unauthorized individuals.
operating system and antivirus programs
